How it Works

Overview

Voizee is all-in-one communication platform with a multi-channel widget, 2-Way SMS, Virtual Phone System, and mobile apps, streamlining customer engagement and boosting conversions.

TL;DR

Easily set up quick callbacks, live chats, or SMS messaging directly from your website

Offers email or offline messaging that also includes the option to schedule calls

Alternative to: JivoChat, Twilio

Best for: Customer support and sales teams looking to streamline site visitor communications with callbacks, live chat, and SMS.

With Voizee, compatibility is not an issue.

This application works with any website, and you’ll be finished with installation in a matter of minutes.

Forget about constantly updating your contact number or guessing at country codes or call instructions.

You’ll get phone calls, live chat, SMS messaging, and email all from one tool.

Use Voizee on any website to access phone calls, live chat, SMS, and email communication.

With all of your new communication channels, you need a system to keep track of everything.

Access the dashboard to check call logs, text messages, chats, and emails, plus listen to call recordings!

The dashboard is where you’ll find a comprehensive overview of all your communication, stored in chronological order.

You’ll be able to easily flip between emails, text messages, and chats to make sure your customers are getting the support they need.

Voizee even lets you listen to the recording of all your calls, so you’ll have the information you need to keep improving your service and support.

Funnel web traffic to specific channels.

The robust live chat feature allows for real-time communication with visitors in a way that won’t have you juggling conversations like a nightmarish AOL Instant Messenger.

Segment the calls by department to route traffic to technical support, customer service, questions for the CEO, and any other channel that needs a little more specific knowledge.

Visitors will appreciate not being bounced around to different departments, and you’ll save time and energy sorting through queries.

Funnel traffic to specific channels to streamline the live chat experience for both visitors and support.

Elevate Customer Engagement and Responsiveness with 2-Way Business Texting.

2-Way SMS lets you connect with customers on a personal level.

Provide quick and efficient customer support by addressing inquiries, resolving issues, and offering assistance via text messages.

Engage with leads in a personalized manner, nurturing them through the sales funnel with timely follow-ups, information sharing, and conversion-focused conversations.

Send appointment reminders, confirmations, and updates, reducing no-shows and enhancing scheduling efficiency.

Effortless Communication with Voizee’s Virtual Phone System: Enhance Professionalism and Efficiency.

Project a professional and reliable image with features like auto-attendants and call routing, ensuring callers are greeted and directed efficiently.

Streamline call handling with voicemail, call forwarding, and other tools, reducing missed calls and improving response times.

Stay connected with clients and colleagues from anywhere, thanks to features like remote call forwarding, ensuring you never miss an important call, even on the go.

Boost Productivity and Professionalism with Our Virtual Phone System.

Stay Connected Anywhere, Anytime with Voizee’s Mobile Apps.

Enhance customer engagement and responsiveness with Mobile Apps.

Access Voizee's communication tools from anywhere, ensuring you're always reachable for clients and colleagues.

Stay responsive and provide exceptional service, whether you're in the office or on the move.

Effortlessly manage your multi-channel widget, 2-Way SMS, and Virtual Phone System, all from the palm of your hand.

Integrations are a cinch to set up right out of the box.

Voizee works with Zapier, Salesforce, Google Analytics, WordPress, and more to fit nicely into your ecosystem.

You’ll also be able to forward email requests to your Help Desk, phone call requests to your calendar, and SMS requests to the customer record in Salesforce.

Voizee is the missing piece to your business operations and customer messaging.

Integrate with Google Analytics, Salesforce, WordPress, Zapier, and more right out of the box.

Getting your visitors the support they need is difficult enough without having to switch tools to manage phone calls, messages, and emails. Voizee handles all avenues of customer communication, and seamlessly integrates with other tools and platforms.

Get access to Voizee now!

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How it works