How Voizee works

We built Voizee because we kept watching businesses lose leads they never even knew they had. A visitor comes to your site at 9pm, fills out a form, and by the time someone calls back in the morning, they’ve already signed with whoever picked up the phone first.

Voizee fixes that.

Start free Book a demo

The businesses we work with aren’t short on leads. They’re short on time to respond to all of them. That’s what Voizee is for.

Voizee is a communication platform that handles the parts of your sales process that fall through the cracks — the after-hours inquiries, the leads that never got a follow-up text, the calls your team doesn’t have time to review. It brings together your website, your phone system, your SMS, your email, and your outbound calling into one place, powered by AI.

The businesses we work with aren’t short on leads.

They’re short on time to respond to all of them.

That’s exactly what Voizee is for.

Capture Leads from Every Channel

Most websites are passive. Someone visits, maybe they fill out a contact form, maybe they don’t. Voizee turns your website into an active lead generation tool — one that responds the moment someone shows up, at any hour.

Website Widget

You install a small snippet of code on your site (or use our WordPress plugin), and a widget appears. Visitors can choose how they want to reach you:

Callback — visitor enters their phone number and Voizee calls them back within seconds, before they move on to a competitor

Live Chat — real-time text conversation with your team or AI chatbot

SMS Widget — visitor starts a text conversation directly from your website

Lead Capture Form — collect name, email, and phone number from any page

AI Chatbot — 24/7 Lead Qualification

The chatbot isn’t just there to say hello. It’s asking the right questions, collecting the details your team needs, and making sure that by the time a real person gets involved, the lead is already warm.

Engages every website visitor instantly — no waiting, no queues

Collects name, email, phone number, and any custom qualification fields

Keeps working while your team sleeps — qualified leads waiting in the morning

0+

The callback widget alone generates 700+ new leads per month for American Van Lines.

Respond Instantly with AI

There’s research showing that if you don’t respond to a lead within five minutes, your odds of qualifying them drop by 80%. That’s a hard standard to hit when your team is on calls, out to lunch, or off for the weekend. Voizee picks up the slack.

AI Voice Agent

When someone calls your business after hours, they don’t get voicemail. They get your AI Voice Agent — named and configured for your business. It picks up, greets the caller, asks the right questions, and confirms the details before wrapping up. Your team sees the full summary the next morning.

Answers after hours, on weekends, and during busy periods

Collects caller name, contact info, and service details

Confirms all information before closing the call

Transfers to a live agent during business hours

Fully configurable — script, persona, guardrails, data fields

SMS Bot

When someone fills out a form, the SMS Bot texts within seconds — collecting appointment preferences, service details, or budget, and keeping the conversation going until a human is ready to step in.

Texts within seconds of a form submission

Most leads need a few touchpoints before they buy — Voizee handles them automatically

Engage and Nurture

Most leads don’t buy on the first contact. They need a few touchpoints, a reminder here, a follow-up there. Voizee handles that automatically so your team can focus on the leads that are ready to close.

2-Way SMS

When a customer texts back, it goes into a shared inbox your whole team can see. No messages going to someone’s personal phone. No leads falling through because the person who responded is out sick.

Mass SMS Campaigns

Need to text everyone who inquired last month? Or all the leads tagged as interested in a specific service? You can do that in a few clicks. Mass SMS lets you send to exactly who you want, not your entire list.

Mass Email Campaigns

Same idea for email. Send a campaign to your full list or filter it down by any criteria you want. You’ll see who opened it, who clicked, and who unsubscribed — all without setting up a separate email tool.

Workflows & Drip Campaigns

Set up automated multi-step sequences that trigger based on lead behavior. A new lead comes in on Sunday night — Voizee sends an SMS immediately, follows up on Monday morning, and sends an email by Tuesday if there’s no response.

Multi-channel sequences — combine SMS, email, and internal notifications

Trigger-based — start sequences based on form submission, tag, keyword reply

Fully customizable — set delays, conditions, and branching logic

0+

The AI chatbot qualifies 400+ leads per month for American Van Lines — automatically.

Your Phone System

Set up how calls come in, route them to the right person, and make calls directly from Voizee – no desk phone needed.

Softphone

Your team can make and receive calls directly from the Voizee interface – no desk phone required. The built-in softphone works from any browser or the Voizee mobile app, so your team stays reachable whether they’re at a desk or on the go.

Call Flow Editor

The Call Flow Editor is a visual drag-and-drop builder that controls exactly what happens when someone calls your number. Build routing logic with greetings, phone menus, business hours, forwarding, voicemail, and AI assistant steps – all without touching any code.

Dial and Close with Power Dialer

Your reps shouldn’t be spending half their day dialing numbers, waiting for voicemail, and typing notes. The Power Dialer takes that off their plate so they can spend more time actually talking to people.

Power Dialer

Load your leads into a campaign and hit start. The dialer works through the list automatically. When one call ends, the next one begins. Your rep’s job is to talk — everything else is handled.

Power mode — automatic dialing from the campaign queue

Preview mode — agent reviews the lead before dialing

Real-time performance — dials, answers, talk time, win rate

Call outcomes and disposition logging

Shift management — calling hours and agent schedules

Call Campaign Management

Set up a campaign for any group of contacts — new leads from last week, people who opened your last email, or a specific tag. Assign it to one agent or split it across your team. Track progress from the dashboard without having to ask anyone how it’s going.

Analyze Every Conversation

Voizee doesn’t just help you communicate — it helps you understand what’s happening in every conversation, so you can improve your team, your scripts, and your results.

Transcribe & Summarize

Every call gets recorded and transcribed automatically. AI reads it and writes a plain-English summary of what happened and what the next step should be. Review ten calls in the time it used to take to listen to three.

Full transcript with speaker identification

Keyword search across all transcripts

Auto-Tagging

Tell Voizee what to look for and it tags every call where those come up. One customer searches their transcripts every morning before the team meeting.

Tagging based on conversation content

Filter by tag to surface trends instantly

Custom tags in your business terminology

Lead Scoring & Scripts

Not all leads are the same. Voizee scores each one on how they engaged — how fast they replied, how they used the chatbot. Your team knows who to call first. New campaign? Give Voizee context and it generates a script your team can actually use.

AI Call Scripts Generator

Need a script for a new campaign or a product launch? Give Voizee some context about what you’re selling and who you’re calling, and it generates a script your team can actually use — not a generic template, something specific to your business.

0+

calls per month transcribed and analyzed by American Van Lines using Voizee

Light CRM

Every lead that comes in through any channel – widget, call, SMS, chat, or email – lands in Voizee’s built-in lead management system.

Custom fields - capture the details that matter for your business

Tags & segments - organize leads by any criteria and filter your list in seconds

Import & export - bring in existing contacts from a CSV and export your data any time

Duplicate detection & merge - identify duplicate leads and merge them into a single clean record

Full communication history - every call, text, chat, and email logged on the lead card automatically

INTEGRATIONS

Connect Your Tools

We’ve tried to make sure Voizee fits into what you’re already using rather than forcing you to replace everything. Most integrations take a few minutes to set up. The ones that need more configuration have step-by-step guides in our knowledge base at voizee.com/docs.

Carriers & AI

CRM & Nonprofits

Email & Design

Phone Systems

Analytics & Automation

Website

MOBILE APP

Stay Connected from Anywhere

Your team isn’t always at a desk. The Voizee mobile app means they don’t have to be.

Reply to SMS and live chat on the go

Make and receive calls from the app

Monitor campaigns, leads, and team activity in real time

Instant push notifications for new leads and messages

Available on the App Store and Google Play

Who we serve

Voizee doesn’t just help you communicate — it helps you understand what’s happening in every conversation, so you can improve your team, your scripts, and your results.

Moving

Real Estate

Nonprofits

Insurance

Automotive

Healthcare

Ecommerce

Law Firms

Home Services

Getting Started

We’ve set up Voizee for businesses that have never used a platform like this before. It’s straightforward. Most customers are fully live within 48 hours of signing up, and our team is available to help every step of the way.