1. Connect your Twilio Account to Voizee:
- Input your Twilio account credentials here
- Choose to add a new phone number or utilize an existing one from your Twilio account here
2. Create a New Voizee Widget:
- Perform this step only if you are planning to use a website widget.
- Navigate to Settings / Callback Widget / Add New Widget here
- Verify the Caller ID associated with your widget (Caller ID tab).
- Update widget settings, schedule, and color as needed here
- Configure Live Chat under Settings / Live Chat here
- Embed the widget’s code into your website, whether you prefer a manual process or use the WP plugin.
- Learn more about widget setup here
3. Virtual Phone System (VPS):
- Activate VPS for your designated phone number here
- Navigate to Settings / Virtual Phone System.
- Configure your call flow according to your specific requirements.
- Learn more about VPS setup here
4. Two-Way SMS Messaging:
- If your phone number is US-based, perform 10DLC registration through Twilio.
- Subsequently, enable Two-Way SMS messaging for your selected number (for US numbers, make sure to do this after registering for 10DLC).
- Navigate to Settings / 2-Way SMS here
Still feeling stuck? Please send us your questions using this form.