In short: Infobip is an alternative SMS provider to Twilio for Voizee Scalable plans. When connected, Voizee uses Infobip to deliver Mass SMS and 2-Way SMS instead of Twilio. To get connected, reach out to the Voizee team.
What it is
Infobip is a global communications platform specializing in SMS delivery at scale. This integration connects Infobip to Voizee as an alternative to Twilio for SMS features — covering Mass SMS campaigns and 2-Way SMS conversations. Infobip can offer better pricing for businesses sending large volumes of SMS messages.
Why use it
- Alternative to Twilio — use Infobip instead of Twilio for SMS delivery.
- Better pricing at scale — Infobip can offer more competitive rates for large SMS campaigns.
- Reliable SMS delivery — Infobip operates a global SMS network with direct carrier connections.
Before you start
- Infobip integration is available on Voizee Scalable plans only.
- Infobip and Twilio cannot be connected at the same time — only one SMS provider can be active per account.
- If you are currently using Twilio, switching to Infobip will route SMS through Infobip going forward.
Supported features
Infobip powers the following Voizee SMS features:
- Mass SMS — bulk SMS campaigns sent to large contact lists
- 2-Way SMS — two-way text conversations with leads
Note: Infobip is for SMS only. Calling, website widget callbacks, and other Voizee features continue to use your existing phone infrastructure.
How to connect
Infobip integration is set up by the Voizee team. To get connected, reach out to us and we’ll configure Infobip for your Scalable plan account.
- Contact us via the support form
- Or email us directly to discuss pricing and setup
FAQ
Can I use both Infobip and Twilio at the same time?
No — only one SMS provider can be active per account. You choose either Infobip or Twilio.
Does Infobip support calling features?
No — Infobip covers Mass SMS and 2-Way SMS only. Calling features use your existing phone infrastructure.
Why would I choose Infobip over Twilio?
Infobip can offer better pricing for high-volume SMS campaigns. If you send large numbers of messages regularly, it’s worth comparing rates.
Is Infobip available on all Voizee plans?
No — Infobip integration is available on Voizee Scalable plans only.
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