What is the VPS Calls Dashboard?
The VPS (Virtual Phone System) Calls Dashboard in Voizee is your central hub to view, track, and manage inbound and outbound calls. It brings your call activity into one organized place while seamlessly integrating with your SMS campaigns, callback website widget, and lead management workflows within Voizee.
Key Features
View All Calls in One Place
The VPS Calls Dashboard displays incoming, outgoing, and missed calls in a clear, searchable view, helping you keep track of every conversation with leads and customers.
Click-to-Call
Easily initiate calls by clicking the phone icon next to any phone number within the dashboard, allowing you to follow up with leads or customers without leaving Voizee.
Call Recording
If call recording is enabled in your account, calls made through Voizee can be recorded and securely stored for quality assurance, training, and compliance. You can access and review recordings directly from your call logs when needed.
Real-Time Tracking
The VPS Calls Dashboard updates in real time, allowing you to monitor calls as they happen and ensuring that your team can respond quickly and efficiently.
Benefits of Using the VPS Calls Dashboard
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Centralized Call Management: Keep all call activity organized in one place.
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Efficient Follow-Ups: Click-to-call simplifies outreach.
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Call Tracking and Reporting: Monitor and report on call activity easily.
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Seamless Integration: Works with your Voizee SMS campaigns and callback website widget.
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No Extra Hardware: Use your computer’s microphone and speakers or a headset for calls.
The VPS (Virtual Phone System) Calls Dashboard helps you manage your calls efficiently while keeping your workflow inside Voizee, ensuring no lead or customer falls through the cracks.
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