How to Set Up Greetings

Path: Settings / Virtual Phone System / Greetings
Quick Link: Greetings

In Voizee, greetings play a vital role in enhancing the caller experience and ensuring effective communication. Greetings are pre-recorded messages that can be played when a call is answered, providing callers with important information, instructions, or a welcoming tone. Setting up personalized greetings for different projects or departments helps create a professional image and improves overall customer interaction.

How to Set Up Greetings in Voizee

Follow these steps to set up greetings in the Voizee Virtual Phone System:

1. Log in to Your Voizee Account:

   • Access your Voizee account using your credentials.

2. Navigate to Settings:

   • On the left menu bar, click on Settings.

3. Access the Virtual Phone System:

   • Click on Virtual Phone System and then select the Greetings menu.

4. Add a Greeting:

   • Navigate to Virtual Phone System > Greetings.
   • Click the Add Greeting button.

5. Select the Project Name:

   • Choose the appropriate Project Name for which you are creating the greeting.

6. Create a Greeting Name:

   • Enter a distinctive name for your greeting to easily identify it later.

7. Select Greeting Type:

   • Choose the type of greeting you want to create. This could be a standard greeting, holiday message, or any other specific greeting type.

8. Select Greeting Language:

   • Choose the language for your greeting to ensure it aligns with your audience’s preferences.

9. Input Text-to-Speech Information:

   • Type the text that you want to be converted to speech for your greeting.

10. Select Text-to-Speech Voice:

    • Choose the desired voice for the text-to-speech feature.

11. Click the Save Button:

    • After completing all the required fields, click the Save button to store your greeting.

By following these steps, you can effectively set up greetings in your Voizee Virtual Phone System, ensuring that every caller receives a warm welcome and the necessary information. If you have any further questions or need assistance, feel free to reach out to our support team.

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